Cancellation & No-Show Policy
First-time clients: Your first class must be paid in full at the time of booking. This payment in non-refundable in the event of a no-show.
Cancellations: Cancellations must be made online at least one hour prior to the scheduled class start time.
No shows: If a class is full and you do not attend your reservation, a $5 no-show fee will be charged. This applies to both members and non-members.
How to cancel: All cancellations must be completed through our online booking system.
We are unable to accept cancellations through social media or text message. In the event of an emergency, please call us directly.
Special events: All event bookings are non-refundable. No-shows will be charged the full event/class price.
Cancellations/no-shows
If you no-show for your first class, you will not be refunded any of the $16.05 back. You must at least an hour before cancel online.
You have to cancel at least an hour before the class.
If you no-show you will be charged $5.
If you no-show as a member, you will be charged $3.
No, you have to cancel online an hour before. If there is an emergency and you must cancel within the hour you can call us.
You will be charged for the whole class or we will deduct a class from your package.
Yes, you may come if you are less than 10 minutes late. After the 10 minutes we will lock the doors.
Yes they are, we want classes to run smoothly and give everyone a fair chance to book.